GDPR Compliance

Last updated: August 2026

Our Commitment

witty-canopy is committed to ensuring the protection of personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines our approach to GDPR compliance and your rights as a data subject.

Data Controller

witty-canopy acts as the data controller for personal information collected through our website and consultation services. We determine the purposes and means of processing your personal data and are responsible for ensuring compliance with data protection legislation.

Lawful Basis for Processing

We process personal data only when we have a valid lawful basis to do so. The lawful bases we rely upon include:

• Consent: Where you have provided explicit consent for specific processing activities
• Contract: Where processing is necessary to perform our contractual obligations to you
• Legal obligation: Where we must process data to comply with legal requirements
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your fundamental rights

Your Data Subject Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to obtain confirmation that your data is being processed and to access a copy of your personal data. We will respond to valid subject access requests within one month.

Right to Rectification

You have the right to request correction of inaccurate personal data or completion of incomplete data held about you.

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data. This right applies when data is no longer necessary for its original purpose, when you withdraw consent, or when processing is unlawful.

Right to Restrict Processing

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of data or object to processing based on legitimate interests.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects. We do not currently engage in automated decision-making of this nature.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We may request identification to verify your identity before processing your request. We will respond to valid requests within one month, though this period may be extended by two months for complex requests.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure data security, including:

• Encryption of data in transit and at rest
• Access controls limiting data access to authorised personnel
• Regular security assessments and updates
• Staff training on data protection principles
• Data minimisation practices
• Regular review of data retention periods

Data Breach Procedures

We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify affected individuals without undue delay. Reportable breaches will be notified to the Information Commissioner's Office within 72 hours of becoming aware of the breach.

Third-Party Processors

Where we engage third-party processors, we ensure appropriate contracts are in place requiring them to implement suitable security measures and process data only according to our instructions. We conduct due diligence on processors to verify their compliance with data protection requirements.

Complaints

If you are unsatisfied with how we handle your personal data or respond to your rights requests, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Contact

For any questions regarding GDPR compliance or to exercise your data subject rights, please contact:

witty-canopy
42 Royal Mile Court
Edinburgh, EH1 2PB
United Kingdom
Email: [email protected]